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Taylors, South Carolina
Phone: 864-244-2895
Fax: 864-244-6435
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We have been very pleased with the professionalism and the results of our utility audit.  Right up front the auditors discovered that we were being billed an incorrect rate on our electricity, which saved us almost $3,000 when corrected.

We would recommend that any manufacturing business have Utility Audit Solutions analyze their utility and phone bills as a means of insuring that they are being billed correctly and fairly.
President
Chemical Manufacturer
Greenville, SC

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Frequently Asked Questions

Published on April 1, 2010

  1. What is Utility Audit Solutions track record of savings in each utility: electric, gas, sewer, water, trash? We find savings for our clients over 80% of the time on utility audits.
  2. What industries have Utility Audit Solutions audited? Industries include but are not limited to the following:  hospitals, manufacturing, non-profit, municipalities, banks, retail, hotels, insurance, convenience stores, printers and office buildings.
  3. Does Utility Audit Solutions have experience with my utility providers? Are you familiar with their rates, their tariff structures? Click here to see the utilities and telecommunications that we audit in just South Carolina. Click here to see all the states we audit.
  4. What are the fees? There are no fees…we ask only a percentage of the savings that we find.
  5. How does Utility Audit Solutions demonstrate utility bill savings; what proof do you use? Whenever any savings are usage based, the client will receive, in addition to the invoice from us, a spreadsheet that details their usage, what the bill would have been before the changes, and what the bill is now.  The difference is the savings.
  6. When can I start seeing savings or a refund?Usually the bill following any changes will reflect the savings.
  7. How long has Utility Audit Solutions been performing utility bill audits? Our auditors have been performing utility bill audits since 1991 for over 3,200 companies in 48 states, Canada, Mexico, and Puerto Rico.
  8. Which utility bills does Utility Audit Solutions audit? We audit electric, gas, sewer, water. We do not audit trash. Auditing trash bills has proven to be cost prohibitive for the client. This is because trash overcharges and errors are almost non-existent and cannot be verified unless weighing is done by other than the service provider.  Given the rare occurrence of error and the effort to collect either the data or, for the client to compile the bills, we discourage them from spending their time doing trash audits.
  9. Does Utility Audit Solutions look to recover funds and savings on past as well as on future billings? Yes, we recover on past as well as future.
  10. How quickly can the utility bill auditing process be done?  Depending on the complexity, 6 – 8 weeks.
  11. Does Utility Audit Solutions have seasoned auditors and tariff specialists? Yes, all auditors have worked for either a utility or telecom company.
  12. Does Utility Audit Solutions just recommend how to get my refunds? Yes and more. We not only recommend how to get refunds but also better rates. In addition we work through all appropriate agencies or utilities to implement all changes and obtain all refunds, savings and credits available
  13. How large is the auditing staff? We have 8 auditors on our audit staff.
  14. What is the average years of service auditing per auditor? 5+ years
  15. How many auditors will be involved on an audit? From 2 to 8, depending on the complexity of the audit.
  16. Where are you located? We are located in South Carolina and familiar with local taxes and utilities in all states.
  17. Does Utility Audit Solutions look only at my bill copies? To do the most thorough audit possible, we look not only at your bills, but also at your online customer service records.  This gives a complete picture and also allows us to find EVERY available source of savings.  When we complete your audit, you can be assured that your accounts are correct and at the lowest cost available. There are "quick audit" alternatives with only your bills. You can expect such audits  to be less time consuming but also less thorough and to miss potential savings.
  18. How does Utility Audit Solutions analyze my utility bill costs and how does the process work? Our auditors use a combination of proprietary software and years of expertise and experience to verify the accuracy of your accounts.
  19. Does Utility Audit Solutions use proprietary advanced technology to analyze the utility data to identify utility cost savings? Yes, since it is proprietary, we prefer to provide details only in person.
  20. What associations does Utility Audit Solutions participate in?  Chamber of Commerce, Better Business Bureau
  21. Is Utility Audit Solutions energy consultants too or do you specialize in bill auditing? We specialize in bill auditing only.

Being a non-profit, I consider myself a custodian of our finances, so it is imperative that I keep all expenses under control. Thanks to the staff at Utility Audit Solutions for uncovering savings on our utility invoices, which will allow us to put thousands of dollars back to work for the community. Chief Financial Officer, Non-Profit Organization, Greenville, SC